Unlock the true potential of cloud technology and elevate your operations to new heights with Faveo Cloud Model. Seamlessly migrate your infrastructure to the cloud and experience enhanced performance, improved scalability, and unbeatable flexibility.
SECURE, SCALABLE, SEAMLESS, EXPERIENCE CLOUD TRANSFORMATION TODAY!
cloud-based architecture
No Server Management
Faveo’s cloud-based architecture takes care of all server-related tasks, ensuring seamless performance and optimal uptime for your helpdesk. With server management off your plate, you can redirect valuable resources towards your core business objectives.
scale your agent count
No Minimal Agent Commitment
With our flexible approach, you have the freedom to opt for just one agent, enabling you to minimize costs while still enjoying the full benefits of a robust customer support system. you can scale your agent count up or down as your business grows or adapts to changing demands.
transform customer service experience
Cutting-Edge Technology
Our cloud solutions are meticulously crafted to keep you at the forefront of innovation in the fast-paced digital world. Embrace the power of seamless integration, unmatched scalability, and unrivaled security to transform your customer service experience.
data protection
Robust Security
Protect your valuable data with our state-of-the-art security measures. Your data’s protection is our responsibility, and we take it seriously. Our unyielding commitment to protecting your information empowers you to focus on what truly matters.
delivering exceptional customer experiences
Scalability on Demand
No more hardware constraints or lengthy implementation processes. With Faveo’s cloud model, scaling your helpdesk is as simple as a few clicks. Focus on delivering exceptional customer experiences, while we handle the technical intricacies in the background.
hassle-free transition
Seamless Migration
At Faveo Helpdesk, we understand that migrating your support system to a new platform can be a daunting task. That’s why we’ve made Seamless Migration a top priority to ensure a hassle-free transition for your business.
FAVEO CLOUD PRICING, AS SIMPLE AS IT GETS
MONTHLY
$15$19
- Per Agent Per Month
Omni Channel Integration- Dynamic Ticket Form Management
- SLA Process Management
- SLA reminder & escalation
- Workflow & Approval Workflow Management
- Workflow Automation
- Collision Detection
- Round-robin routing
- Skill-based routing
- In-Depth Reports
- Canned Response
- Average handling Time
- Knowledgebase
- Easily track time spent by agents on tickets
- Custom Reports and Dashboards
- And Many More Features
ANNUALLY
$156$228
- Per Agent Per Year
- Omni Channel Integration
- Dynamic Ticket Form Management
- SLA Process Management
- SLA reminder & escalation
- Workflow & Approval Workflow Management
- Workflow Automation
- Collision Detection
- Round-robin routing
- Skill-based routing
- In-Depth Reports
- Canned Response
- Average handling Time
- Knowledgebase
- Easily track time spent by agents on tickets
- Custom Reports and Dashboards
- And Many More Features
MONTHLY
$30$39
- Per Agent Per Month
- All the features in HelpDesk +
- Asset Management
- Problem Management
- Change Management
- Release Management
- Contract Management
- Network Discovery
- Approval Workflows
- And Many More Features
ANNUALLY
$300$468
- Per Agent Per Year
- All the features in HelpDesk +
- Asset Management
- Problem Management
- Change Management
- Release Management
- Contract Management
- Network Discovery
- Approval Workflows
- And Many More Features
OUR AWARDS
12+
YEARS OF EXPERIENCE
5000+
CUSTOMERS
50+
TEAM SIZE
50+
COUNTRIES
Discover even more powerful features beyond these highlights.
- SLA Management
- Built-In Knowledge Base
- Canned Responses
- Agent Collision Avoidance
- Ticket Merging
- Ticket IT Service Management
- Email Templates
- Unlimited Branding
- Open Source
- Mobile Phone Friendly
- Multiple Collaborators
- IT Infrastructure Library
- Rating System
- API
- In App Notification
- Ticket Workflow
- Incident Management
- and many more features
Explore our full range of capabilities, Download Our freelancer version and test it out yourself & Request a free demo
to learn the full potential of Faveo Cloud.
WHAT DO OUR VALUABLE CUSTOMER SAY ABOUT US?
“We had so far so good experience with Faveo, It’s definitely going to be a long-term relationship. We will surely spread a good word for Faveo.”
“Experience is awesome not because Faveo is well designed and developed software ,but also because the commitment and dedication of the guys… ”
“It’s been a good experience, We are happy, it matches its tagline “Simplifying Customer Support”
“We can call it so far so good experience, LDAP gave us a tough time, Faveo resolved it for us like never happened.”
