OVER 1000+ LEADING ENTERPRISES TRUST FAVEO

Customizable Help Desk Software for Exceptional Support

About Faveo

Discover our highly personalized yet user-friendly #1 helpdesk software designed to meet your unique needs. Effortlessly monitor client inquiries and manage service level agreements, while easily generating and saving customized reports for future reference. Equip your team to boost client satisfaction and streamline operations with our robust solutions.

Quick

Secure

Scalable

Reliable

Unique Helpdesk Features That Set Us Apart

Open-Source Software

Experience the best product for your business, accessible to everyone.

Brand Development

We offer rebranding and colour customization to align with your company’s style.

Scalable and Cost-Effective Solutions

Our budget-friendly helpdesk software includes unlimited agent access.

24/7 Support

Every customer is paired with a dedicated account manager.

Self-Operated Service
Provide your customers with a self-service solution for quicker resolutions through a user-friendly portal.
Tailor Made
We offer highly customizable software that easily integrates and adapts to all your requirements.
Self-Hosted Solutions & Cloud-Based
We offer hosting on your server or affordable cloud options.
Omnichannel Integration
Integrate seamlessly with email, live chat, and social media for ticket generation.

Schedule a Demo

    It’s Easy to Install in Just 4 Steps

    Select Hosting

    A reliable hosting provider offers a range of plans to meet your website’s needs.

    Upload Files

    Upload the Faveo Helpdesk installation files to your server via FTP or your hosting panel.

    Configure Database

    Configure your MySQL database for Faveo’s data management and ticketing system.

    Install & Set Up

    Complete the installation and customize Faveo Helpdesk to suit your business needs.

    FAQs

    What is Faveo Helpdesk software?

    Faveo Helpdesk software is designed to manage customer queries and provide support from one centralized platform.

    The purpose of Faveo Helpdesk is to assist external customers by addressing their inquiries and resolving issues related to the products and services they have purchased.

    It converts user queries into “tickets” that can be tracked, prioritized, and resolved by support teams. These tickets are assigned to agents who manage and resolve them efficiently.

    Faveo Helpdesk offers both cloud-based and on-premise solutions, providing flexibility to meet diverse business needs.

    Yes, Faveo Helpdesk Software effectively manages multiple support channels, including email, chat, social media, and more.

    Accolades and Milestones

    12+

    YEARS OF EXPERIENCE

    5000+

    CUSTOMERS

    50+

    TEAM SIZE

    50+

    COUNTRIES

    What Do Our Valuable Customers Say About Us?

    “We had so far so good experience with Faveo, It’s definitely going to be a long-term relationship. We will surely spread a good word for Faveo.”

    “Experience is awesome not because Faveo is well designed and developed software ,but also because the commitment and dedication of the guys… ”

    “Thanks to Faveo helpdesk, our agents were able to respond to customer query in a quick turnaround time….”

    “Faveo helpdesk is intuitive, it’s easy to customize to make it fit in your company’s branding and the out-of-the-box functionality….”

    Yes, We have a Helpdesk Cloud Version

    Ready to revolutionize your customer support? Get started with Faveo Cloud today and elevate your support game to new heights.