Highly customizable yet easy-to-use software to meet your expectations with the client services team. Helps you monitor the client queries and manage the service level agreement. It gives you the freedom to generate customized reports and save them for future use.
FAVEO HELPDESK
Effortlessly interact
Omni-Channel Integration
Connect seamlessly across all channels with our omni-channel integration support software, empowering efficient customer engagement and streamlined support. With Faveo Helpdesk’s Omni-Channel Integration, customers can effortlessly interact with businesses using their preferred communication channels. Whether it’s sending an email, initiating a live chat, or reaching out on social media, customers can expect consistent and personalized support, leading to increased satisfaction and loyalty.
Unlimited Agents
Unlimited and Affordable
Unlock unlimited user access at an affordable rate with Faveo Helpdesk, empowering your entire team to deliver exceptional customer support. Faveo Helpdesk’s unlimited and affordable pricing model empowers businesses of all sizes to provide top-notch assistance, leaving both customers and your team satisfied.
Flexible
Self-hosted & Cloud-Based
Choose the flexibility that suits your business – Self-hosted for full control over your data or Cloud version for hassle-free server management, both with Faveo Helpdesk. Tailor the platform to your specific requirements, integrate seamlessly with existing systems, and ensure full compliance with your data policies. Let us handle the technical aspects, while you focus on delivering exceptional customer service.
Tailor-made to perfection
Customizable
Customize Faveo Helpdesk to your exact specifications, empowering you with a helpdesk solution that perfectly suits your unique requirements. Our customizable Faveo Helpdesk seamlessly integrates with your existing tools and software, amplifying your team’s efficiency and productivity. Enjoy a personalized experience that streamlines your support operations and empowers your agents to deliver exceptional customer service like never before.
OUR AWARDS
12+
YEARS OF EXPERIENCE
5000+
CUSTOMERS
50+
TEAM SIZE
50+
COUNTRIES
Discover even more powerful features beyond these highlights.
- SLA Management
- Built-In Knowledge Base
- Canned Responses
- Agent Collision Avoidance
- Ticket Merging
- Email Templates
- Unlimited Branding
- Open Source
- Mobile Phone Friendly
- Multiple Collaborators
- Rating System
- API
- In App Notification
- Ticket Workflow
- and many more features
Explore our full range of capabilities, Download Our freelancer version and test it out yourself & Request a free demo
to learn the full potential of Faveo Helpdesk.
WHAT DO OUR VALUABLE CUSTOMER SAY ABOUT US?
“We had so far so good experience with Faveo, It’s definitely going to be a long-term relationship. We will surely spread a good word for Faveo.”
“Experience is awesome not because Faveo is well designed and developed software ,but also because the commitment and dedication of the guys… ”
“It’s been a good experience, We are happy, it matches its tagline “Simplifying Customer Support”
“We can call it so far so good experience, LDAP gave us a tough time, Faveo resolved it for us like never happened.”
