Discover our highly personalized yet user-friendly #1 helpdesk software designed to meet your unique needs. Effortlessly monitor client inquiries and manage service level agreements, while easily generating and saving customized reports for future reference. Equip your team to boost client satisfaction and streamline operations with our robust solutions.
Over 1000+ leading enterprises trust Faveo
Customizable Help Desk Software for Exceptional Support
Quick
Secure
Scalable
Reliable
Unique Helpdesk Features That Set Us Apart
Open-Source Software
Experience the best product for your business, accessible to everyone.
Brand Development
We offer rebranding and colour customization to align with your company’s style.
Scalable & Cost-Effective Solutions
Our budget-friendly helpdesk software includes unlimited agent access.
24/7 Support
Every customer is paired with a dedicated account manager.
Self-Operated Service
Provide your customers with a self-service solution for quicker resolutions through a user-friendly portal.
Tailor-Made
We offer highly customizable software that easily integrates and adapts to all your requirements.
Self-Hosted Solutions & Cloud-Based
We offer hosting on your server or affordable cloud options.
Omni-Channel Integration
Integrate seamlessly with email, live chat, and social media for ticket generation.
Schedule a Demo
It’s Easy to Install in Just 4 Steps
Select Hosting
A reliable hosting provider offers a range of plans to meet your website’s needs.
Upload Files
Upload the Faveo Helpdesk installation files to your server via FTP or your hosting panel.
Configure Database
Configure your MySQL database for Faveo’s data management and ticketing system.
Install & Set Up
Complete the installation and customize Faveo Helpdesk to suit your business needs.
FAQs
Faveo Helpdesk software is designed to manage customer queries and provide support from one centralized platform.
The purpose of Faveo Helpdesk is to assist external customers by addressing their inquiries and resolving issues related to the products and services they have purchased.
It converts user queries into “tickets” that can be tracked, prioritized, and resolved by support teams. These tickets are assigned to agents who manage and resolve them efficiently.
Faveo Helpdesk offers both cloud-based and on-premise solutions, providing flexibility to meet diverse business needs.
Yes, Faveo Helpdesk Software effectively manages multiple support channels, including email, chat, social media, and more.
Accolades and Milestones
12+
YEARS OF EXPERIENCE
5000+
CUSTOMERS
50+
TEAM SIZE
50+
COUNTRIES
WHAT DO OUR VALUABLE CUSTOMER SAY ABOUT US?
“We had so far so good experience with Faveo, It’s definitely going to be a long-term relationship. We will surely spread a good word for Faveo.”
“Experience is awesome not because Faveo is well designed and developed software ,but also because the commitment and dedication of the guys… ”
“Thanks to Faveo helpdesk, our agents were able to respond to customer query in a quick turnaround time….”
“Faveo helpdesk is intuitive, it’s easy to customize to make it fit in your company’s branding and the out-of-the-box functionality….”
